Testimonials

 

I moved to Charlotte earlier this year and needed someone with a great reputation to remodel my condo in Myers Park. I was fortunate enough to find Brian Novak of The Novak Group to remodel my entire condo, including an entire kitchen, three bathrooms, hardwood flooring, custom iron stair railings, crown moldings, and built in book shelves. I could not be more pleased! Brian has an amazing attention to detail and desire to please his customers. His crew was also very professional. I highly recommend The Novak Group and would use them again!

Hope R.

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Well this was FAR more than just a garage. I asked Brian to also install a 7Kw Natural Gas generator, with automatic transfer switch. This was NO easy tasking. After a few hiccups, everything was installed properly and now I’ll be the ONLY one on the block when our power goes off! Brian’s crew did an OUTSTANDING job on the new concrete he poured, and my garage turned out great. I asked him to finish the inside as well (for an extra sum) and now I have a finished garage which will be the envy of the neighborhood (not many garages in my older part of town). Brian was attentive to my needs, and he involved me in every step of the way. He allowed me to choose what I want, and didn’t try to steer me in any particular direction. Overall, I am very happy I chose The Novak Group! Thus, I’d highly recommend Brian and his crew!

Paul Cakanic

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The Novak Group just installed a granite top on a custom conference credenza for one of my clients. It looks just great. Brian (of the Novak Group) saved my client a substantial amount of money compared to the manufacturer’s pricing for the same material. In my client’s words: “The cut is perfect for the credenza and looks very classy.” What more could you want from a remodeling firm than complete satisfaction?

Vickie Hafer, Carolina Interior Works, LLC

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Unfortunately, I am severely “design challenged” (i.e. unable to choose a color scheme, materials, etc).  I knew that I required the services of an individual that could “read my mind” and envision a new “face lift” for my outdated home.  My realtor referred me to Brian Novak of The Novak Group for the major renovation of my property.  I emphasized that I wanted a General Contractor that could manage the entire project with minimal input from the homeowner.  In addition, I needed to keep the total cost at a reasonable amount.  Brian Novak exceeded my expectations regarding all of those criteria.

During the initial consultation, Brian listened very closely to my comments regarding the likes/dislikes that I had regarding my home.  This was my first renovation project and I had a multitude of questions.  Brian promptly responded to all inquiries either by email or phone within 24 hours.  In addition, I received frequent updates regarding the progress of the project on a weekly basis.  I was very pleased that the work site was always clean and organized.  For example, any construction debris was removed on a daily basis.  Tools and other machinery were stored in empty areas so that the items did not impede anyone from entering the property.

My home is now the “showplace” that I had always hoped it would become one day.  I have received numerous compliments about my home from friends, neighbors and co-workers.  I will definitely use The Novak Group for future projects.  Moreover, I highly recommend this company for your next project.

Cathy C.

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“Brian is a top notch GC. He was available for questions about the project, was on time, knowledgeable, on budget, and great results. I highly recommend Brian.”

Gavin Dennis, Payroll Matters

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“I have known and used Brian Novak of The Novak Group for over 5 years for many different services. During this time I have always found him and his group to be very professional and knowledgeable of the general contracting business, as well as being very skilled in his trade. He is easy to communicate with and very adaptable to changes that were necessary to complete the project to my satisfaction.

I have used Brian for both small fix-it jobs as well as extensive renovation projects and again have always been extremely happy with both the completion and cost of my projects.

With the assistance of The Novak Group I have remodeled 2 complete kitchens, 4 bathrooms, and 2 room additions in 3 different houses. Brian is able to complete the total project without having me involved in finding the different sub-contractors on my own, and has made the process move quickly and painlessly to completion.

If any additional information is needed concerning this Group, I would be happy to respond to those questions.”

Janet Killalea

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The Novak Group did an outstanding job at my kitchen remodel.  Brian was well-organized and thorough – managing expectations about the size, cost and duration of the project ahead of time.

 He showed up when he said he would, and was fastidious about leaving a clean work space each day. Brian is practical when it comes to costs (but not cutting corners) and I certainly appreciate that. He is very attentive to details and borders on being a perfectionist (which can be a great thing).  Most of all, Brian is reliable and his technical skills are outstanding.  

 Though he and his crew did alot of the work themselves on my job, work that was contracted out was held accountable to his high standards. I highly recommend him and plan to use him for more projects.”   PS – He’s also a very nice guy!

Pam B.

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“The Novak Group did a great job fixing my electrical panel on short notice, just in time for the Holidays.  We had purchased a newly remodeled home near the Stonehaven area at the beginning of the year.  We began to notice some problems with our stove, and it turned out the electrical panel had not been installed according to code in the remodel.  The panel was a fire hazard, especially under the heavy load we were expecting for cooking Thanksgiving dinner for my in-laws.  The Novak Group was able to get the panel replaced in less than a week, and we didn’t risk burning the house down for turkey.”

Chris Bazzle

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“Brian did a great job on the construction job at my store. He was punctual, organized and professional. The job was done within the exact time frame that I needed so I would not be any loss of business. I will use his services again and would recommend him to other business owners or individuals.” 

Shelly Domenech, I.C. London, Inc

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“We are more than pleased to recommend The Novak Group to other homeowners wishing to make improvements to their home. Three years ago our real estate agent referred Brian Novak to us when we wanted to screen in the existing porch to our new home. Brian and his team exceeded our expectations by giving us a beautiful, custom-designed porch. Since then we’ve hired the The Novak Group for multiple interior and exterior projects. Brian has become our trusted go-to person whenever we decide to take on a new home improvement project, large or small. In fact, we have happily recommended him and his group to many of our neighbors, friends and clients and will continue to do so.”

Hank and Laura Sanchez, In Good Company Pet Sitting & Dog Walking

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“We contracted Brian Novak at The Novak Group for our dining room/kitchen expansion and were very satisfied with the results. He was professional and innovative throughout the project. We loved the craftsmanship and detail given to the finer details. We definitely recommend The Novak Group  and will use them again!”

Anje and Kurt Seufert

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“During one of the many storms that hit the summer of 2011, several shingles blew off my roof.  I called my insurance broker and he recommended Brian Novak at The Novak Group.  Brian immediately came out and put a tarp over my roof.  He worked diligently with my insurance company to get resolution for payment.  The sub-contractors he used were great, very courteous, and always cleaned up after themselves.  Brian was always in touch with me, and easily reachable.  He was vey good about returning calls, so I always felt informed about the process.

I have some other home-owner projects coming up and I plan to use The Novak Group for those as well.  They were honest, reliable, and a joy to work with on the roofing project.  I can highly recommend The Novak Group for any project you may have.  I know they will do a great job for you as well.”

Mary Miller

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“The Novak Group is both professional and courteous!”

Becca Bazzle

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“We recently had The Novak Group renovate our master bathroom, with a limited time frame. Brian and his team did a phenomenal job removing an old tub and constructing a beautiful walk-in shower. We are very pleased with the end result and would recommend The Novak Group to anyone!”

Jessica Dufner

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“With two toddlers, and limited space we wanted to finish our basement. Brian and his team had refinished a friend of ours kitchen and we were very impressed with the detail and craftsmanship. The kitchen was an amazing transformation and was exactly what our friends had envisioned. As our friend said, “Brian doesn’t let anything slip through the cracks.”, and he didn’t. He ensured every detail met their expectation and then some. We still sought out numerous bids on the basement from various contractors. Brian’s was far and away the most thorough. This was key in our opinion, showing his knowledge overall, and gave us comfort in hiring someone that had it all accounted for from start to finish. He set a reasonable time frame, and price point for the complete job. He met those dates and figures, even offering to leverage excess material to complete other small jobs we had around the house for labor only. The workmanship on our newly finished basement is stellar. Any inconsistencies we saw, he fixed, and he did outstanding work in overseeing the construction from start to finish. As is often the case, there were some design changes during the course of work submitted by us, and he was eager to help make those a reality, and giving us solid estimates on our proposed changes. He helped us make several decisions that made us fall in the love with the space even more – we added a storage closet and changed paint colors mid project and Brian was extremely understanding and flexible. You created a space that our children will have such great memories of one day and that is invaluable to us!

We have two happy toddlers now running wild in our finished basement and they couldn’t be happier. Thus, we are happy knowing it was done right, with quality first. Brian takes great interest and care in each of his projects, and we are truly appreciative of his work, flexibility, and overall quality he put towards our project.

We highly recommend The Novak Group!”

Scott & Melissa Sparks